Orstrax

Orstrax

Orstrax Desk

Help centers and tickets for the products you support.

Orstrax Desk

The problem

Most support tools ask customers to enter the vendor’s world. Tickets, articles, and branding mix across products — or each product gets its own disconnected help stack.

Why Orstrax built it

We built Orstrax Desk so each product keeps a help center that looks and answers like that product, while the team runs them from one place.

What it is for

A shared help desk and knowledge base: branded help centers, tickets, article search, and support analytics — one help center per product.

  • Branded knowledge bases and help centers
  • Support tickets
  • Article search and feedback
  • Support analytics
  • Team roles and permissions
  • Help-center branding
  • Custom help domains